Support

Forum
Ask a question of other users or the CRTech support team, search for a previously answered question, and browse a set of example problems, tips, and tricks.

Submit A Question
Submit technical support questions to our Help Desk. You can also launch a service request ticket from within the software itself. For questions on sales and consulting please contact CRTech.

Customer Upload
For support or other purposes, small files (<10MB) can be sent as attachments to a support email through our Submit a Question page. For larger files, or for when extra encryption is required, use this form.

Fluid Properties
A repository of working fluid descriptions (text files reusable in any model) for FloCAD and Sinaps users.

Guide and Manuals
Simplified instructions for getting started, plus detailed user manuals (must be signed onto the site)

Vapor Compression Cycles

Tuesday March 10th, 2pm MST

This webinar explains how the toolbox approach of Thermal Desktop and FloCAD can be used to design and simulate vapor compression cycles at various levels of detail. Applications include heat pumps, automotive climate control, and refrigeration systems.

Click here to register

Working Fluid Mixtures

Thursday March 12th, 2pm MST

Working fluid mixtures can be as simple as air and water. Or as complex as ... well, air and water.

"Air" might be a simple perfect gas or a collection of real gases ... itself a mixture. "Water" might be a simple nonvolatile approximation of liquid water, or it might be a volatile liquid.

This webinar discusses mixture types, and repercussions such as pressure and temperature range limits. It illustrates both how to set initial conditions and how to determine what is going on in results.

Click here to register