Support

Forum
Ask a question of other users or the CRTech support team, search for a previously answered question, and browse a set of example problems, tips, and tricks.

Submit A Question
Submit technical support questions to our Help Desk. You can also launch a service request ticket from within the software itself. For questions on sales and consulting please contact CRTech.

Customer Upload
For support or other purposes, small files (<10MB) can be sent as attachments to a support email through our Submit a Question page. For larger files, or for when extra encryption is required, use this form.

Fluid Properties
A repository of working fluid descriptions (text files reusable in any model) for FloCAD and Sinaps users.

Guide and Manuals
Simplified instructions for getting started, plus detailed user manuals (must be signed onto the site)

Thermal Desktop, RadCAD, and TD Direct in-class training

Date: April 9-12, 2019, 8:00 a.m. to 5:00 p.m., daily
Location: Lakewood, CO

CRTech will be hosting introductory training for Thermal Desktop, RadCAD, and TD Direct. Lecture and hands-on tutorials introduce you to basic Thermal Desktop and RadCAD usage and provide practice building models and interpreting results. The class will also introduce you to the SpaceClaim CAD interface and advanced meshing tools in TD Direct. The specific location of the training will be provided upon registration.

Daily Schedule

Day 1 and 2: Introduction to Thermal Desktop and SINDA/FLUINT
Day 3: Introduction to RadCAD
Day 4: Introduction to TD Direct

To learn more about this class and to register, visit our Training Page.