Support

Forum
Ask a question of other users or the CRTech support team, search for a previously answered question, and browse a set of example problems, tips, and tricks.

Submit A Question
Submit technical support questions to our Help Desk. You can also launch a service request ticket from within the software itself. For questions on sales and consulting please contact CRTech.

Customer Upload
For support or other purposes, small files (<10MB) can be sent as attachments to a support email through our Submit a Question page. For larger files, or for when extra encryption is required, use this form.

Fluid Properties
A repository of working fluid descriptions (text files reusable in any model) for FloCAD and Sinaps users.

Guide and Manuals
Simplified instructions for getting started, plus detailed user manuals (must be signed onto the site)

Recent News

Webinar: Curved Elements Just for Thermal Engineers

Flat finite elements require a lot of tiny facets to wrap around curved shapes without losing mass or surface area, even when the temperature gradients aren't large enough to justify all those elements.

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Anode and cathode of a flow battery

Webinar: Managing the Sinaps to TD/FloCAD Transition

Using Sinaps? It is not too soon to get started with TD/FloCAD!

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"Tips and Tricks" Webinar: Network Element Logic

Thermal Desktop (TD) is fully parametric: any input can be specified as a function of almost anything, including outputs. TD also accepts arbitrarily complex co-solved customizations.

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